Apple has begun its recall program to replace the first generation iPod nano, after determining that there is a problem with the battery. Any iPod nano that was sold between September 2005 and December 2006 could “overheat and pose a safety risk”.
The company has said that it traced it to a single battery supplier, and says that the likelihood of the battery overheating increases as the battery ages. Because of that, you should stop using your old iPod nano NOW and replace it.
Apple will give you a replacement unit, free of charge. However, most likely, you’re going to get one of the later generations of the iPod nano. We’re not expecting Apple to just give you another first-generation iPod nano, because its five-to-six years old and most likely doesn’t have any more stock. I do have a first-generation iPod nano that is eligible for this, so we’ll see what Apple gives in return since they are keeping it all hush-hush.
Apple’s recall program includes Australia, Austria, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Japan, Luxembourg, the Netherlands, New Zealand, Norway, Spain, Sweden, Switzerland, the United Kingdom and the United States. You’ll also need to make sure your serial number matches between the dates of manufacturer, which you can find on this handy image below:
If you do use the online form, then you have ten business days to get the product sent to Apple. For Australians, print out the dispatch label and go to the nearest Australia Post. You should not include the power or USB cord, or manuals, as they will not be returned to you. Please also note that it could take five business days for your package to sent to Apple, depending on your region.Then you will have to wait up to six weeks from when Apple receives your iPod nano to ship out a replacement unit.
If you don’t want to use the online form, you can head over to the Apple Store or an Apple Authorised Service Provider to help you send the product over to Apple for validation and trade it in.
The new iPod nano, whatever it is, is “warranted to be free from defects for 90 days from the date of service.”