Optus’ struggle to maintain its 3G mobile network has taken another twist after customers are reporting that the 3G network has gone down in the Sydney’s Northern Beaches area. It is currently providing partial service after a maintenance operation, after botching a previous capacity upgrade, during a five day period when it first went down.
The downtime also affected Vodafone customers, who Optus has been providing data services for 18 months. Vodafone has advised them they switch to GSM mode on their phones, which does not allow them to access the 3G services.
Both Optus and Vodafone share mobile infrastructure, and both are scrambling to upgrade their networks to match the high data speeds found on Telstra’s Next G network.