Adam suffering technical dramas

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Adam Internet customers have been suffering serious technical issues with their ADSL2 connections for almost two days, according to Whirlpool.

The issues began on Wednesday afternoon, with Adam informing its customers that it was impacting many of its exchanges. These have been blamed on its backhaul provider.

The backhaul provider (thought to be ETSA/Silk Telecom) attempted to fix the issues by restarting one of their core networking devices, only to create more havoc and Adam was forced to replace many of its equipment at multiple exchanges.

Internode, a fellow Adelaide based ISP, faced similar problems, but these were fixed within a few hours.

Customers are still experiencing some online packet loss and slow speeds but Adam has told customers it is still working to restore the service.

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