Topic / Vodafone Hutchison Australia

Vodafone, Visa partner up for “SmartPass” NFC payment system

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Vodafone Australia has announced their brand new mobile payment system simply by using their mobile phone. Called SmartPass, the new service uses Visa’s payWave network and NFC to allow you to pay for goods and services by simply waving your phone. Of course, you need a compatible device to support SmartPass – most of the high-end Android and Windows Phone 8 phones do support the technology, iPhone also can via […]

Optus, Vodafone extend network agreement, includes 4G services

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Optus and Vodafone have announced an expansion of its mobile network joint venture agreement that will see both sides access additional sites, with Optus claiming wider coverage to nearly 1,000 more towers across Australia. The new deal will see more 3G, and now 4G coverage, throughout the major capital cities on the mainland, in addition to Geelong, the Central Coast and Gold Coast; and will also see Optus becoming the […]

WP7.5 Mango update rolled out to Telstra, Optus, Vodafone customers

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Windows Phone 7 users – like Stewart – will be pleased to find out that the latest update, Mango, will hit their phone sometime soon after Microsoft has confirmed that it has been sent to Telstra, Optus and Vodafone today. All three, according to iTech Report, have approved the update before Microsoft rolled it out in order to avoid a long wait between updates – something which has long plagued […]

Vodafone to kill ‘3’ brand, no longer accepting customers

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Vodafone has announced that it will kill off the ‘3’ brand that it inherited after merging its Australian operations with Hutchison (3’s parent company) two years ago. “It’s now been two years since we brought 3 and Vodafone together. We wanted to give all our 3 customers the latest update on what’s been happening and some exciting changes for the future,” the company said on its website. “Over the next […]

Vodafone class action lawsuit grows – gains 23,000 claimants

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Vodafone could be facing a huge problem as the class action lawsuit bid over its poor network reception has now grown to 23,000 claimants with more litigants coming forward since the start of the campaign earlier in December last year. The last update on numbers we had were 9,000 in January.

Samsung announces new GALAXY Tab 10.1 – heads to Vodafone AU

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Samsung has announced at Mobile World Congress in Barcelona this year that it will be launching a brand new tablet to be the successor of the popular GALAXY Tab Android tablet – the GALAXY Tab 10.1; and the first carrier to snap it up is Vodafone. The global deal means that in Australia, Vodafone Australia will be the exclusive carrier for the tablet, with the possibility that 3 could also […]

Vodafone to be exclusive carrier of Nexus S phone

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The Samsung Nexus S will be coming to Australia, after Vodafone Hutchison Australia, as part of a global deal with its parent company Vodafone, will become the exclusive carrier of the new Google-standard phone for Gingerbread. The phone – which features 16GB of internal storage, a 4-inch display and a 1GHz processor – has no pricing or availability date, though pre-orders are to start tomorrow – meaning that the phone […]

Vodafone dealer axed after revelations of customer deception

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Image: chispita_666/Flickr Vodafone dealer Communications Direct has sacked up to 40 jobs in its call centre after the mobile provider severed its relationship with the company in response to an investigation revealing misuse of the Vodafone customer database. Staff at the company were told at a meeting that all would be losing their jobs after Vodafone terminated the relationship.

TECHGEEK Weekly 28: The War Against Buttons

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So it turns out, our “Powered by” gets crude when I do it. Anyway, we cover the Verizon iPhone 4, Vodafone’s massive security fail and MySpace being sold off? Oh, and find out how ChatRoulette (remember that) is making some dough from an unlikely source. Stewart is sick for this episode – so officially ending his perfect attendance record. And Tom is doing the recording, and he expresses his outrage […]

Vodafone sacks staff after security breach review

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Image: chispita_666/Flickr Vodafone has said in a media statement that it has terminated several employees in response to revelations by a Sydney newspaper that customer data were publicly available on the internet and compromised. The company has also said that it has referred the matter to the New South Wales Police. “We take data security and the storage of our customers’ information extremely seriously,” Nigel Dews, CEO of Vodafone Hutchison […]

Vodafone network offline in QLD as floods exceed

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Image: Twitpic/samelf Mobile users on Vodafone in Queensland will no longer be able to keep their families up to date as the entire Vodafone network in Queensland has been knocked out due to the severe floods in some parts of the state in recent days. All major townships were suffering voice and data outages since 9:26am in the morning (Sydney Time). Areas include the Brisbane Metro and CBD, Ipswitch and […]

Privacy Commissioner to investigate Vodafone data breach

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The Australian Privacy Commissioner, Timothy Pilgrim, has announced that he will be investigating allegations made yesterday by the Sun-Herald that Vodafone has made the personal information of its customers publicly  available on an internet site, rather than on an intranet.

Investigation reveals Vodafone customers’ personal details easy to access

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An investigation by the Sun Herald, the Sydney Morning Herald’s Sunday paper, has revealed that personal details of Vodafone customers, including names, addresses, driver licence numbers and credit card details, have been made available on the internet. The internal customer database is to be used by Vodafone stores; however is accessible via the Internet rather than a private network or Intranet. As well, while each store has a different username […]

Vodafone class action suit attracts 9,000; company still tries to fix network

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The class action lawsuit initiated by Sydney-based law firm Piper Alderman against Vodafone has attracted 9,000 customers who hope to seek compensation, as Vodafone announced that it has been working around the clock to fix the problem. The class action suit was brought against Vodafone last month after customers complained against the company’s network performance that has resulted in dropped calls, bad reception and poor data performance across its network.