Dell Australia affected by global data breach, customer details stolen

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Dell Australia has sent an email to its customers yesterday, informing that their personal information like their names and email addresses have fallen into criminal hands after it has also been a victim of the data theft occurring at a global email provider

“Whilst no credit card, banking or other personally identifiable information was involved, we felt it was important to let you know that your email address may have been accessed,” Deborah Harrigan, Consumer and Small Business Executive Director, said.

“While we hope that you will not be affected, we recommend that you be alert to suspicious emails requesting your personal information.”

This serious breach at the US company Epsilon, the provider which Dell uses, has had many scrambling in order to get their customers to change details before they become flooded with scams purportedly representing the company. Epsilon has also have clients with Citibank, JP Morgan Chase, Barclays Bank, BestBuy, Verizon and TiVo.

It has gotten serious enough for the United States Secret Service to investigate the breach. The Australian Privacy Commissioner, Timothy Pilgrim, said he will also be investing the data breach by Dell – however, his investigation will not see any fines issued if he finds Dell for breaches in the Privacy Act.

Image: Don Hankins/Flickr